Tech VA Services
You have important work to do…
Your tech shouldn’t be slowing you down! If your tech feels clunky, manual and a bit “wishy-washy”, I will fix it so the basics run themselves.
Who is my tech VA service for?
Time-poor founders and ops leads in small to medium teams who want fewer clicks, fewer errors and fewer “where on earth is that file?” moments.
You like straight talking. You want someone who sets things up properly and keeps them tidy. You are happy to “give it a go” when there is a better way.
“Helen is the consummate IT professional. She brings positivity, patience, and great problem-solving skills to everything she does. From keeping our website and members area updated to guiding our committee through our IT woes.”
– Lieutenant Colonel (Retired) David Whimpenny OBE CMgr FCMI
Trustee, War Widows Association of Great Britain
What things look like now
Your tools don’t talk to each other, bulk emails are copied and pasted by hand, website edits sit in a queue, and people can’t find what they need.
You feel behind, you dread small tasks that consume hours, and you worry that you look disorganised to clients.
You’re frustrated because bad systems shouldn’t slow good work. You know “fewer clicks” is better, but getting there is a struggle.
But it’s okay, I’ll help you move from messy to manageable.
How I’ll help you
Here’s a list of things I’m very good at. But if you need something else, just ask! I’m very good at learning new things and problem-solving (that will be the forensic science nerd in me!).
Google Workspace setup and tidy
Create your Workspace from scratch, link your domain, and set up mailboxes, shared drives, and folder rules in place.
Forms that feed your systems
Build Jotform or Google Forms, connect them to Sheets or prep them for a CRM, reduce copy and paste, capture what matters, and route it to the right place.
Mailchimp setup and segmentation
Set up the account, brand it, import lists, create templates, segment audiences and get basic automations running.
Light website admin
Tidy content on Wix or WordPress, add pages and menus, fix forms and embeds, publish the simple content updates that are holding you back.
Meetings and platforms that behave
Set up Zoom or Google Meet, including naming, templates, and recordings. Organise shared drives and bring order to Trello boards.
Data and files you can find
Restructure your chaotic desktop and drives into clear folders that you can live with. Your team will finally know where things live.
Packages and pricing
Rate
Tech VA is £50 per hour – available on an ad hoc or retainer basis.
Retainers
Blocks of 5, 10, 15 or 20 hours per month at the same £50 rate. You pay upfront to guarantee my time. Time is tracked to the minute, and reports show a clear breakdown of where the time was used.
Retainer work takes precedence over ad hoc work, and is turned around within 24-48 hours.
If you need a different number of hours, give me a shout.
Ad hoc
Perfect for one-off fixes or short projects at £50 per hour. Same tracking and transparency as retainers. Minimum of 1 hour per month. Usually turned around in 48-72 hours.
Rush work
If you need a turnaround within 12 to 24 hours, I offer this at double my hourly rate. Just ask and I’ll do my best to help.
A note on flexibility
Get in touch if you need something different from what I’ve listed, or if you need a different number of retainer hours. We will make it work.
What success looks like
Sticky problems get solved and documented so they stay solved
Your team stops copy-pasting and starts doing the work that has real impact.
Folders make sense. Files are where you expect them.
Meetings have links, buffers and a clean handover to your calendar.
Fewer clicks, fewer questions, more calm.
“Her attention to detail, clear communication, and technical know-how have made what could have been a very complex process feel seamless.”
– Sue Raw, Secretary & Trustee
War Widows Association of Great Britain
Ready to sort your business tech?
Fill out the enquiry form and let me know what’s driving you mental right now.
I’ll reply within two business days with either “Sorry, I can’t help” or “Let’s book a call”.
And if you need me to herd cats or juggle squirrels, give me a shout!